How much does it cost?

Fees are based on the Australian Psychological Society’s national schedule of recommended fees. Please contact Dr Sally Carter for further information.

How long is a session?

Initial assessments (first appointments) for child, adolescent and family referrals are 80 minutes duration.

Initial assessments (first appointments) for adult referrals are 50 minutes duration.

Ongoing sessions are 50 minutes duration.

Is there a medicare rebate?

If you have a valid referral from your GP (with a Mental Health Treatment Plan), Psychiatrist or Paediatrician you can claim a rebate for up to 10 sessions per calendar year. The current medicare rebate is $137.05 for a 50 minute session.

We do not offer bulk billing.

Is there a rebate through private health insurance?

Some private health insurance providers may offer a rebate for psychological therapy. Please contact your private healthcare provider for further information about what your plan covers.

Do I need a referral?

You do not need a referral to access this service, however a referral is required if you want to claim a medicare rebate.

What if I need to change or cancel an appointment?

As it is hard to fill appointments at short notice we ask for 48 hours notice if you wish to change or cancel your appointment.

Cancellations between 24-48 hours before your appointment incur a 50% cancellation fee.

Cancellations with less than 24 hours notice incur a 100% cancellation fee.

Medicare rebates cannot be claimed for cancelled or missed appointments.

How many sessions will be required?

The number of sessions required varies greatly and depends on numerous factors. Many people feel benefit after just a few sessions. Other people feel benefit from longer term therapy. Some people attend several courses of sessions over their life, taking breaks in between to practice the skills and strategies they have learned. There is no one-size-fits-all approach. For this reason, the quantity and frequency of sessions will be reviewed collaboratively between you and Sally as the therapy progresses.

Are telehealth sessions available?

Yes, telehealth sessions are available. In-person sessions are preferred for the initial appointment, depending on your circumstances.

Are there any referrals you do not accept?

Referrals are not accepted for:

• Medicolegal issues, family court related matters or court reports.

• Couples therapy.

• Neuropsychological assessments, ASD assessments or ADHD assessments.

• Acute psychosis.

• When the primary referring reason is an eating disorder or substance use disorder.

What are the payment options?

Payment is by card processed at the time of your appointment.